- Emergency Services: An emergency application subscribes to reachability notifications of critical response team members. If a team member’s device becomes reachable via SMS, the system can trigger an SMS alert, ensuring the responder gets the message despite potential data connectivity issues.
- Customer Support Platforms: A customer support platform subscribes to receive reachability notifications for customer devices. If the device becomes reachable via SMS but not data, the system will prioritize SMS-based communication to ensure successful delivery.
- IoT Devices: A fleet management system subscribes to device reachability notifications for IoT devices in vehicles. When the device is reachable via data, real-time monitoring continues. If it’s reachable only via SMS, the system adjusts the data reporting frequency or switches to less data-intensive communication methods.
Device Reachability Status Subscriptions
API Description
The “Device Reachability Status Subscriptions” API automatically notifies developers when the reachability status of a device changes on a mobile network. This eliminates the need for developers to continuously query the device’s status. Instead, they will receive notifications when the device’s reachability status switches (e.g., from “reachable” to “unreachable” or vice versa). The API will inform for SMS and data connectivity.
Use Cases
Benefits
- Real-time Connectivity Status:
- Benefit: The API provides real-time notifications when a device’s reachability status changes (via SMS or data).
- Value: Developers can be alerted instantly when devices are reachable or not, ensuring accurate and timely communication without the need for constant polling.
- Improved User Experience:
- Benefit: Businesses are automatically informed when a device’s reachability status changes.
- Value: This allows businesses to adapt their communication methods accordingly, ensuring messages are delivered successfully and enhancing customer satisfaction.
API Portfolio: Device Information
SubProject Wiki: Device Status
(incl. how to meet the team)
API Wiki: Device Reachability Status Subscriptions
API Repository: Device Reachability Status Subscriptions
API Repository Status: Incubating
API Status: Initial
API Version(s) and Release Date(s):
- v0.6.1 (05.11.2024)
API availability: Information which APIs are available in which country and network, and how to get access can be found on the GSMA public launch status page.