- Emergency Services: Emergency applications can query whether devices of critical team members are connected to high throughput or low throughput networks. If a responder’s device is connected to a lower throughput 2G or 3G network, the system can trigger a fallback mechanism for low-bandwidth communication (e.g., SMS) or adjust the urgency of the response. This ensures that alerts are still delivered even if the device is not on a high throughput network.
- Customer Support Platforms: A customer support platform checks the type of network a traveller’s device is connected to before attempting to initiate a video call to support them on arrival at their destination. If the device is connected to 2G or 3G, the system may opt for a voice-only call to avoid poor video quality that might result from poor data (mobile internet) connectivity.
- IoT Devices: In IoT use cases, such as fleet management, the system can query the connectivity status of devices in vehicles. If the device is connected to 4G or 5G, real-time data transfer can be maintained for monitoring and management. However, if the device is connected to 2G or 3G, the system may reduce the frequency of data updates or switch to more efficient, lower-data-consuming communication methods such as SMS.
See also at GSMA:
- First Responders: First Responders
- Passenger Experience: Passenger Experience
- Fleet Management: Fleet Management
