- Seamless Digital Service Onboarding: A digital service checks whether all required consents are already available during customer onboarding. If additional consent is required, the application immediately redirects the user to the provider’s secure consent experience, avoiding interruptions later when network APIs are first used.
- Background Service Activation: Some CAMARA APIs are triggered long after the user has left the application—for example fraud detection, security monitoring or automated service provisioning. Before invoking those APIs, the backend verifies that the required consent remains valid. If not, it can initiate an appropriate customer engagement campaign to refresh consent before the service is executed.
- Cross-Channel Consent Management: Organizations may interact with customers through mobile apps, web portals, email campaigns or customer support channels. The Consent Info API allows applications to retrieve a provider-managed consent URL that can be presented through whichever channel best fits the customer journey, enabling a consistent consent experience across all touchpoints.
Consent Info
API Description
The Consent Info API enables applications to determine whether they are currently authorized to process an end user’s personal data for a specific purpose before invoking privacy-sensitive CAMARA APIs.
Developers can rely on the API Provider’s trusted consent management system to verify whether the required consent already exists and, when needed, obtain a secure URL that allows the end user to review or grant consent.
This approach separates consent management from application logic, helping developers build privacy-aware services while reducing implementation complexity and improving the overall user experience.
The API supports multiple consent scenarios, including checking existing consent status, understanding why processing is not currently permitted, and retrieving a consent capture URL that can be presented through the application’s preferred customer interaction channel.
By standardizing consent validation across CAMARA APIs, the Consent Info API helps developers integrate privacy requirements consistently while allowing API providers to retain ownership of the consent lifecycle.
Use Cases
Benefits
- Privacy by Design: Keep consent management within the API Provider’s trusted environment while allowing applications to verify authorization through a simple, standardized interface. This helps developers build privacy-aware services without implementing their own consent infrastructure.
- Better Customer Experience: Avoid asking users for consent unnecessarily by first checking whether valid consent already exists. When user action is required, applications can initiate the consent process at the most appropriate moment and through the most effective communication channel.
- Faster Integration Across CAMARA APIs: Use a common mechanism for consent validation across multiple privacy-sensitive CAMARA APIs instead of implementing different consent workflows for each service, reducing development effort and simplifying maintenance.
- Flexible Customer Journeys: Retrieve a provider-managed consent URL from backend systems and deliver it through mobile applications, web portals, email campaigns or customer support interactions, allowing organizations to design the customer experience that best fits their business.
- Increased Trust and Regulatory Readiness: Help organizations align with privacy and data protection requirements by ensuring that consent validation relies on the API provider’s authoritative consent records before personal data is processed.
API Portfolio: Service Management
Sub Project Wiki: N/a, Independent Sandbox, See API Wiki
(incl. how to meet the team)
API Wiki: Consent Info
API Repository: Consent Info
API Repository Status: Sandbox
API Status: Initial
API Version(s) and Release Date(s):
API availability: Information which APIs are available in which country and network, and how to get access can be found on the GSMA public launch status page.